Pricing Policy


Professional Sound Services
Pricing Policy and Low Price Guarantee

At Professional Sound Services, our pricing policy is simple - we offer you the lowest price possible on the highest-quality audio products and accessories. We back it up with the best Low Price Guarantee in the business and if that isn't enough, we'll match anyone else's Low Price Guarantee!

We are able to provide low prices to our customers by keeping our overhead low and working closely with our vendors on volume purchasing. Usually when we have a special price or sale on a certain product, it's because we've negotiated special, limited time pricing with our vendors.

Professional Sound Services takes great pride in the great values and low prices we offer our customers. We work diligently to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience. We also want our customers to feel confident that Professional Sound Services consistently offers great savings. For this reason, we offer a Low (Total) Price Guarantee.

If you find an identical product advertised elsewhere for a lower total price (product price plus shipping and handling fee) within 10 days of purchase, we will gladly match the total price and issue you a store credit, good for use on your next purchase, for the difference. Furthermore, if you purchase a product from us and we offer it at a lower price within 10 days of your order, let us know and we will be happy to give you a store credit for the difference.

You are eligible for a price-match credit if your request meets the following conditions:

  • Comparisons must include the product price plus shipping & handling charges when calculating the competitor's total advertised price.
  • Our Low Price Guarantee applies only to retailers that have the identical product in stock and the product is priced accurately.
  • Total price match requests must be submitted within ten (10) days from the date of purchase at Professional Sound Services.

Price Changes

All prices are subject to change without prior notice. Professional Sound Services reserves the right to correct any errors in pricing that appear on the Professional Sound Services Web-Site or in other materials distributed by Professional Sound Services. The following procedures shall apply:

  • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item;
  • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Shipping Instructions

Thank you for your order with Professional Sound Services.

Your order has been processed and our Shipping Department will be contacting you shortly. Please remember we offer free shipping on all USA internet orders over $100.00.

We offer WORLDWIDE SHIPPING. If this is an international order, we use the most up-to-date and efficient International Shipping methods possible. The Professional Sound Services Shipping Department will be contacting you with any International Shipping charges that apply.

Professional Sound Services policy is to charge a 15% re-stocking fee.

Like many companies, Professional Sound Services charges a restocking fee for most returns. There are many reasons for this policy, which has the following benefits for customers:

  • Allows PSS to keep prices lower; given the choice between lower prices or a more flexible return policy, most customers opt for lower prices.
  • Allows PSS to have a better selection of stock.

Again, THANK YOU for shopping with Professional Sound Services!