Shipping Information

NOW FEATURING SUPER SAVER SHIPPING
(FOR USA INTERNET ORDERS ONLY)


Spend $0 to $99 online and receive a reduced rate of only $9.00*

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Spend $99 online and receive FREE Standard Shipping*


*
Valid for online internet shipments to US addresses only;
Not available for International shipments.

Valid for orders shipping to a single US address.

Expected shipping times are estimates and are not guaranteed. Professional Sound Services strives for the best in customer service and will be expediting your order as soon as possible. If you have any questions about your order, please e-mail us at sales@pro-sound.com. Or call us anytime at 1-800-883-1033 (U.S. & Canada) or 1-212-586-1033 (International). Or write to us at: Professional Sound Services, 311 West 43rd Street, Suite #1100, New York NY 10036.

Professional Sound Services policy is to charge a 15% re-stocking fee.

Like many companies, Professional Sound Services charges a restocking fee for most returns. There are many reasons for this policy, which has the following benefits for customers:

  • Allows PSS to keep prices lower; given the choice between lower prices or a more flexible return policy, most customers opt for lower prices.
     

  • Allows PSS to have a better selection of stock.

 

Fraud Protection:

For your protection, some orders are subject to Professional Sound Services' verification procedure. You will be asked to verify that you are the card owner, or that the order information is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by fax. ( Please See Below ) Should your order require verification, you will be notified by phone or email. For this reason it is imperative that you provide us with both your current daytime and evening phone numbers, including country and city codes.

PLEASE CLICK HERE TO DOWNLOAD THE CREDIT CARD AUTHORIZATION FORM

Professional Sound Services reserves the right to refuse an order when the address or credit card is not verifiable. If so, a refund will be issued via the same method you used to make your payment.

THANK YOU for shopping with Professional Sound Services!